Customer service has been thrust into the spotlight with the recent events from a Chinese automaker coming onto social media and making waves. To reassure future and current customers, other brands are stepping up to the plate to ensure that their customer and aftersales services are top-notch. One of these brands is Jetour Philippines, which recently launched its customer service hotline and chatbot service. Meet Kendee the new brand mascot The brand says the move was made to ensure customer en

Customer and after-sales servicing is a hot topic, especially among Chinese brands trying to build a solid and reliable reputation with Filipino car buyers. In response, Jetour Auto Philippines strives to elevate the standards of its dealer network’s customer handling and technical proficiency. The Chinese brand held its first Aftersales Skills Competition for the Metro Manila and Luzon Chapter from August 24 to 25, 2023. Also Read: Jetour Philippines celebrates 100 days in the local market, set

GRC Motors, the official distributor of Wuling Electric Vehicles in the Philippines is now also the official distributor of Chinese small EV brand Baojun. And arriving soon in the country is its adorable small EV SUV, the Baojun Yep! However, in the Philippines it will be known as the Baojun Yue. According to Henry Chan, General Manager of Wuling Philippines, the company has been appointed by SAIC-Wuling-GM to bring in Baojun vehicles starting with the Yue. An image of the Yue with a “Coming Soo

Jetour Philippines has just celebrated 100 days in the local automotive market. During this period, the new Chinese brand has achieved several key milestones that have become keys to its success. First, it sold 300 units in the first three months of its operation, which is quite the feat for a new marque. And second, it has already started growing its dealer network in the country and is set to have 16 showrooms by the end of 2023. Also read: Dami na! JETOUR Philippines set to hit target of 16 d

Fledgling Chinese car brand JETOUR is growing its local dealer network at a rapid pace. The company announced in an August 2023 press statement that it has finalized and established its 16 dealerships for this year. “From the beginning, JETOUR Auto Philippines has envisioned making access to its model lineup and services as easy and hassle-free as possible,” said JETOUR Auto Philippines managing director Miguelito Jose. “Guided by our management team’s decades of experience in dealership operati

BYD, the Chinese electric vehicle maker giving Tesla a run for its money as the largest EV manufacturer in the world, is set to formally announce its expansion in the country by the latter part of 2023. This is according to James Ng, Managing Director of BYD Singapore and the Philippines. He is also currently holding office in BGC to supervise the BYD brand’s expansion efforts in the country. In an interview on the sidelines of the official launch of BYD in Brunei Darussalam on July 8, 2023, Ng